Smart Tiles cannot adhere properly to certain rough or porous surfaces. For example:
- Porous wood
- Relief ceramic tiles
- Textured wallpaper
- Unpainted gypsum
- Inside of a shower
There is no additional charge for any delivery to Canada, the United States and France. Otherwise, the costs are the responsibility of the buyer, vary depending on the country and are not included in the selling price or in the cost of transport.
Once Smart Tiles have completely adhered to the surface - generally after 48 hours - they are resistant to the heat of a stove. However, it is recommended to prevent direct exposure to an open flame and we recommend to install our Smart Panel.
Yes. They are easy to remove with little to no damage, depending on the surface they were installed on. To make it easy, use a blow dryer to warm up each tile to soften the adhesive and pull softly starting with the corners. Use a cleaning product to wash the wall and remove any excess glue left by the Smart Tiles.
Yes we do! Shop and add the items in your cart from the International site. Note that the transaction may appear in Canadian dollars (CAD$) and could be subject to international processing fees from your financial institution if you are outside of Canada.
The order will be processed by our agents within 2 business days (Monday to Friday). Then, the delivery time varies depending on where the package is being delivered to, but expect between 3 and 7 business days. Note that additional fees might be incurred for shipments that are redirected or returned to us due to incorrect or modified addresses.
For other countries, please contact our customer service team for a quote.
Our products are certified NFPA (ASTM E84) and IBC Class B.
Once Smart Tiles have completely adhered to the surface - generally after 48 hours - they are resistant to the humidity of bathrooms and water splash. However, it is highly inadvisable to install them in the shower.
Smart Tiles are flexible enough to apply on rounded or angled surfaces. However, if you are applying the tile on a concave corner, simply cut Smart Tiles and join the tile at the corner. This way, you do not apply any unnecessary pressure to the Gel-O. Watch this video for a demo.
If you purchased Smart Tiles in a store, the store’s return policy applies. If you purchased Smart Tiles online from our site, you can return or exchange a product within 30 days of delivery providing it is not part of a Final Sale or otherwise mentioned that returns will not be accepted. You must first obtain a return authorization number from our customer service (email@example.com).
The Subway collection tiles are 10.95 in X 9.70 in (27.813 cm X 24.638 cm) in total and include eighteen (18) 3 in x 1.5 in (7.62 cm X 3.81 cm) bricks. Metro tiles measure 11.56 in X 8.38 in (29.3624 cm X 21.2852 cm) and include eight (8) 4.70 in X 2.05 in (10.16 cm X 5.08 cm) bricks
Gladly! We offer a free interior design service. Just write to us at firstname.lastname@example.org.
Measure the outlet and transfer the measurements onto the tile. Cut with a utility knife and apply the tile to the wall! Watch the following video for more details: https://www.youtube.com/watch?v=51vJ0J23oWM
Divide the surface that you need to cover into rectangular sections and measure each section. Then enter your dimensions section by section into our calculator and click Calculate. It will calculate the number of tiles to order based on the model chosen. The tool automatically adds 10% to the total of tiles, for the cutting losses. In the calculator, convert your dimensions in feet (1 foot = 12 inches).
Smart Tiles have been tested for Volatile Organic Compounds and aldehydes (VOCs) under ISO 16000 which classifies emission rate from A+ to C (A+ indicating a very low level of emissions and C a high level of emissions). Smart Tiles have been certified as A+ meaning very low level of emissions.
They are strikingly similar. Once they are installed, very few people are able to tell the difference between them.
If there are empty sections between the panels, apply a layer of plaster to fill them in. It is important to have a smooth surface for a perfect bond. Then apply a primer coat to the entire surface and allow 72 hours for it to completely dry. If you use paint instead of primer, it is necessary to wait 21 days for it to completely dry.
First, the order will be processed by our agents within 2 business days (Monday to Friday). Then, the delivery time varies depending on where the package is being delivered to.
Note that additional fees might be incurred for shipments that are redirected or returned to us due to incorrect or modified addresses.
Smart Tiles cannot adhere properly to a textured surface, and it’s not recommended to install the tiles on an “orange peel” painted surface or textured ceramic tile. You may be able to sand your wall smooth and if you do so, apply a primer and allow 72 hours for it to completely dry. You must clean the wall with a degreaser such at TSP (to remove any dust or grease from cooking) and after this you can apply Smart Tiles.
You must send us your photos of Smart Tiles products at email@example.com. You will then be automatically* entered into the current monthly draw. Your contest eligibility is valid only for this period.
A winner will be chosen at random and announced at the end of the month.
A $100 Amazon gift card will be provided to a different winner each month.
One entry per delivery, regardless of the number of photos sent. One project will be accepted per person over a 12-month period (for example: your kitchen and bathroom renovations are two different projects!). The name of the winner will be revealed on the Smart Tiles Facebook page and the winner will also be sent an email. He or she will be given 48 hours to answer, otherwise another name will be drawn.
You will get a extra chance to enter by posting the photo on Instagram with the hashtag #smarttiles during the same period of time. You will get another chance to participate if you add the photo to your review, as long as it is submitted and approved on the thesmarttiles.com website during the same period of time.
By sending us the photos, you agree that Smart Tiles may publish them on its website, social networks and marketing tools (while maintaining your anonymity).
Employees of Quinco & Cie. and their family members cannot participate in the contest.
* To ensure that your entry qualifies, the photos must meet the following criteria:
- Good brightness level
- A clear, uncluttered space
- Clear and sharp image
If necessary, apply a layer of plaster to smooth out the surface. It is important to have a smooth surface for a perfect bond. Then apply a primer coat to the entire surface and allow 72 hours for it to completely dry. If you use paint instead of primer, it is necessary to wait 21 days for it to completely dry.
On our website, tiles are sold per unit and the price shown is per tile.
They can be installed on a surface whose temperature does not exceed 49 °C (120 °F). Above all, it is important to avoid any direct contact with a heat source or direct exposure to an open flame.
We guarantee that your Smart Tiles will stick to your wall for as long as you want them to. Please see our warranty section for our detailed terms and conditions.
First, using a level, draw a horizontal line on the wall at the height of the first row of tiles. The Smart Tiles specially designed adhesive allows the tiles to be repositioned during installation if firm pressure has not already been applied. Easily unstick the tiles from the wall to properly reposition them.
You must add the number of tiles to your cart that you will need to complete your project. Use the calculator available on each product page to determine the exact amount.
Yes, they are resistant to the heat of a stove. However, if you have a gas stove without a back control panel or metal plate, you must respect a safety zone (without Smart Tiles) of 20 cm (8 in.) above the surface of the stove in order to prevent direct exposure to an open flame and we recommend to install our Smart Panel. For countertop appliances such as toaster ovens, mini ovens and others, keep a space of 6 cm (2 in.) between Smart Tiles and the appliance. It is important to note that some spices with high density pigment color, such as turmeric, can stain the tile permanently.
Measure the width and height of the area to cover and enter the information into our calculator, which can be found on every product page.
It may be advantageous to do so. This way you limit possible water infiltration between the wall and counter. A silicone based caulking is recommended.
We accept Visa, MasterCard and American Express.
It is highly inadvisable to install them where they will be in direct contact with water. However, since Smart Tiles are resistant to the humidity of bathrooms, you can install them at a height where they will not be in direct and continuous contact with water. If you install them above the shower wall, and the wall is painted gypsum, make sure that the surface is completely dry and not at all damp or else the tiles will not remain stuck to the wall.
Smart Tiles are flexible enough to apply on rounded or angled surfaces, however if you are applying the tile to a convex corner, do not cut through the Smart Tiles. Just perform a kiss cut and apply at the corner. This way, you do not apply any unnecessary pressure to the Gel-O. Watch this video for a demo.
The letters are for manufacturing purposes only. We suggest laying out the tiles on the counter before installing on the wall to get them in the pattern that you would like. Don’t forget to overlap the tiles so you won’t see the printed letters.
Simply use a sponge to restore the shine of Smart Tiles. Use a mild non-abrasive household cleaning product such as dish soap, a cream cleanser or a glass cleaner.
You can choose between Canada Post or UPS. Prices vary depending on the quantity ordered and where the package is delivered to. Note that additional fees might be incurred for shipments that are redirected or returned to us due to incorrect or modified addresses. You may see the pricing once you add the tiles to your cart in the Estimate shipping and tax section. Orders eligible for free shipping will be sent by the courrier of our choice.
You can install peel and stick Smart Tiles directly over your existing backsplash, whether it is glass or ceramic provided that your surface is smooth, sleek and without texture. You must also take into consideration the width and depth of your existing grout lines as this might affect the outcome. Please click here for more information about installing Smart Tiles over existing backsplash.
Some shapes of tiles (ex: diamond) have more texture than others. We recommend testing with 1 or 2 Smart Tiles that also have texture before doing the full wall.
* IMPORTANT: For the Oslo models, it is recommended that these be installed exclusively on smooth and sleek surfaces. Due to its size, the tile will tend to show any irregularities in the surface. If the surface is even slightly indented such as with a grout line, you must fill any gaps to ensure a smooth application of the Oslo.
For the Norway Bleached Wood and Blok White, it is recommended that these be installed exclusively on a white and smooth and sleek surface. Due to its large size without grout, the tile will tend to show any irregularities and colors of the surface covered.
The entire surface must be cleaned with a degreaser (TSP, for example) and be completely dry. Make sure that the ambient temperature is between 18 °C (65 °F) and 35 °C (95 °F) and that the peel and stick tiles are at room temperature. Then follow the installation instructions.
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You can purchase Smart Tiles online or in most large renovation stores. Some decorating boutiques also carry them. Find a store now.
Smooth undamaged surfaces are perfect. For example:
- Painted gypsum (after a 21-day curing time for fresh paint)
- Smooth ceramic tile
- Wall panel (acrylic)
- Wall linoleum
Simply clean the surface with a degreaser before beginning the installation. Please click here for more information about recommended surfaces.
Oslo models, important: It is recommended that these models be installed exclusively on smooth and sleek surfaces. Due to its size, the tile will tend to show any irregularities in the surface. If the surface is even slightly indented such as with a grout line, you must fill any gaps to ensure a smooth application of Smart Tiles Oslo.
You can order a sample for each model at a minimal cost, delivery included (expect 7 - 14-day business delivery). The sample size is approximately 10 sq cm (4 sq in). The sample is a piece cut from a regular peel and stick Smart Tile: same color, same effect and same adhesive!
Note: Samples may not be available for limited editions, flash sale or discontinued items. Samples cannot be returned and no tracking number is available for these orders, as they are sent by mail.
They will keep their look in the long term since they will never yellow or crack. Please click here for complete warranty details.
The Smart Tiles are Made in North America, created as a do-it-yourself peel and stick tile concept. Smart Tiles are made of an adhesive substrate topped with a gel component called Gel-O™ (which gives it its 3-dimensional effect). The tiles are lightweight, easy to handle, cut and maintain, they will remain on your walls for as long as you wish them to be. The tiles can be installed in minutes over a clean and sleek surface without any mess or specialized tools. Especially designed for kitchen and bathroom environments (i.e.: backsplashes), the tiles are resistant to the heat of stovetops and the humidity of bathrooms.